About
I have been providing employees and clients with customized connected solutions since 1997. During my 15 year tenure at WebLinc I had the pleasure of serving clients from a wide range of verticals. These clients ranged from billion dollar corporations to Mom & Pop start-ups, and just about everywhere in-between, each in various modes of growth, and all with their unique business challenges.
Ecommerce Expert, Solutions Architect, Technical Project Manager
- Attributes: Problem Solver, Team Builder, Business Scaler
- Location: Philadelphia, PA, USA
- Contact: Click Here for Contact Form
I would love to find a full time position that utilizes my experience in Ecommerce. I am well suited for a Director of Ecommerce or VP of Digital position. In particular, I would love to continue working with Shopify builds or replatform projects, but I am open to other work as well.
I am licensed and insured for hourly consulting through Eportunity Professionals LLC.
If you have any projects that you think I would be a good fit for, please Contact Me with the form below.
Stats
I am happy to have helped so many people with their businesses over the years! It makes me proud to know that I brought real value (through measured ROI) to so many. Please check out the Portfolio section to see some of the projects I am most proud of.
Years Experience
managing projects
Happy Clients
ROI always makes them smile!
Projects
successful launches
Hours Of Support
more or less... but this is close
Resume
You can request an official copy of my resume via the Contact Form below.
Sumary
Jay Caddle
E-commerce expert with 26 years experience architecting, selling, customizing, and managing online solutions. Currently specializing in Shopify deployments and management.
Education
Bachelor of Science in Operations Management
1993 - 1997
University of Delaware, Newark, DE
4.0 GPA
High School Diploma
1987 - 1991
Christian Brothers Academy, Lincroft, NJ
4.0 GPA
Relevant Skills
Ecommerce
- Systems Engineering
- Custom Software Development (HTML, CSS, JS, Liquid)
- B2B, B2C, C2C E-Commerce Systems
- Data Migrations / Integrations
- SEO / SEM
- Analytics
Software Development Life Cycle
- Requirements Analysis
- Costing & Budgeting
- Project Scheduling & Tracking
- Testing / QA / Rollout
- Training / Support
- Technical Documentation
- Ongoing Project Maintenance and Management
Project Management
- Waterfall & Agile Methodologies
- JIRA, MS DevOps, & Other PM Software
- Project Planning & Reporting
- P&L Reporting
- PMO Leadership
Value-Added Leadership
- Cross-Functional Supervision
- Team Building & Mentoring
- Client Relations & Presentations
- Business & IT Planning
- Partner Relationship Management
Software
- Proficient in Mac & Windows OS
- Proficient in Microsoft Office, including Outlook, Word, Excel, PowerPoint, SharePoint, Teams, Visio, MS Project
- Proficient with Google Drive, Apps, and Business Services
- Adobe Creative Cloud, especially Photoshop, Dreamweaver, Acrobat, Audition, & Premier
Soft Skills
- Excellent communication skills, both verbal and written; perfect intermediary between technical teams and C-level / VP-level executives
- Excellent organization & documentation skills
- Experience working in fast-paced high-growth environments
- Quick learner, especially when it comes to software and systems
- An empathetic management style that builds strong bonds and even stronger teams
- A belief in leadership by example, not authority
- The ability to maintain a jovial nature while delivering high-quality output; ability to make clients and co-workers feel at ease
- A consummate problem-solver
- Dedication to the principles of Total Quality Management
Professional Experience
VANTIQ
March 2022 - October 2022
Senior Solution Architect
Walnut Creek, CA
- Supported VP of Sales by providing technical background in meetings and demonstrations of Vantiq, a rapid development platform for creating distributed real-time IoT applications
- Performed market research and sales prospecting
Genzeon Corporation
March 2021 - March 2022
Senior Technical Project Manager
Exton, PA
- Launched the new SeaGearMarine.com - moved them off their previous ecommerce Platform and on to Shopify Plus saving the company a considerable amount of money year over year
- Managed onsite and offshore project teams for a Salesforce Commerce Cloud implementation for WestMarine.com
- Implemented Microsoft Dynamics 365 Order Management System for Simon Pearce
Boathouse Sports
June 2015 - October 2020
VP of Digital
Philadelphia, PA
- Supervised day to day operations of Boathouse.com
- Transitioned Boathouse.com from a highly customized American Eagle iDev platform to Shopify Plus saving the company an enourmous amount of money year over year
- Identified 3rd Party Vendor for 3D Garment Customization, implemented custom solution, & managed day to day improvements of platform
- Transitioned the Boathouse Crew Shop from the Magento Platform to Shopify Plus saving the company a considerable amount of money year over year
- Maintained steady growth and organic SEO throughout all site transitions
- Accrued 212% growth in sales over 5 years while dramatically reducing operating costs
WebLinc
March 2000 - April 2015
Sr. Solution Architect, Sr. Technical Project Manager
Philadelphia, PA
- Helped grow the company from a team of 6 to a team of 250
- Increased revenue by selling, planning, architecting, and driving the full development life cycle of both custom online applications and e-commerce platforms (B2C, B2B, & C2C) that were delivered via the web and mobile devices
- Drove the high-quality completion of systems engineering, software/database development, and implementation of projects for various clients including, but not limited to, the ones featured below in the Portfolio area
- Led teams across broad technical, financial, and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
- Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and detailed work breakdown structures
CCM Consulting
October 1999 - March 2000
IBM Consultant, TIVOLI Implementations for the State of New Jersey
Trenton, NJ
- Supported IBM in the implementation of the Tivoli Enterprise Portal (Project/Inventory/Change Management Software) for the State of New Jersey
- Acted as product specialist providing training and support to key staff and stakeholders
- Maintained system implementation documentation via intranet
- Assisted IBM Project managers with day-to-day tasks and support
AstraZeneca
June 1997 - June 1999
Jr. Project Manager
Wilmington, DE
- Assisted Managers and Directors for the Global Problem, Change & Inventory Management Implementation Teams
- Designed & Managed the Intranet for this Project Team
- Produced Technical Writing/Training Material
- Developed the Campus Inventory Management Database
Portfolio
I have had the honor of working with many amazing clients over the years. Below are some of the projects I am most proud of.
- All
- B2C
- B2B
- Custom
Services
Ecommerce Expertise
I have 23 years of Ecommerce experience, having created systems from the ground-up. Although I now prefer to work with Shopify, I also have experience with Salesforce Commerce Cloud, Mozu (now Kibo Commerce), Magento, and Woo Commerce.
Shopify Implementations
Shopify is my preferred platform for Ecommerce as well as content management. If you would like for me to implement Shopify for your business, give me a week and I will get you a proof-of-concept site that will amaze you!
Custom Solutions Architecture
I am a consumate problem solver. I have the ability to translate business needs into prototypes and define the processes required between systems. Please see the Portfolio for some descriptions of custom solutions I have helped create.
Technical Project Management
26 years of Project Management experience, with numerous projects of varying sizes under my belt.
Analytics & Repoting
I can set up analytics as well as provide the reporting needed to make critical business decisions. The answer to "How are we doing?" should be a click away.
On Time, On Budget
I pride myself on the fact that the majority of my projects have all been on-time and on-budget. Getting estimates from each of the project leads is critical to this process (PM, Design, Data Integration, Development, Front-end Development, etc.) Writing a solid SOW and being stringent about change control is also critical to this process.